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Shop
iPhone
iPad
Mac
Apple Watch
AirPods
Accessories
Learn More
iPhone 16 Pro
iPhone 16
iPhone 16e
iPhone 14
iPhone 13
iPhone 12
iPhone SE
iPad Air
iPad Mini (6th Generation)
Apple Watch SE
Macbook Pro
Macbook Air
Business
Our Locations
About Us
mCare Ultra Protection
Join Us
IT Support / Network Engineer
Responsibility:
Resolve IT support requests from employees and provide friendly, knowledgeable assistance
Answer employee questions regarding computer systems (macOS & Windows)
Gather and analyze data to diagnose system issues
Modify configurations, settings, and permissions to resolve computer or network problems
Generate sign-ins and set up accounts for new hires during onboarding
Install and update software, hardware drivers, and ensure systems are up to date
Keep employees informed on the status of their service requests
Log all service requests and maintain accurate ticket records
Monitor and report on all IT systems, including:
CCTV systems
Networking infrastructure
End-user devices
Requirement:
Network engineering certification or diploma
Proficiency with both macOS and Windows operating systems
Hands-on experience with CCTV systems
Familiarity with Mikrotik, Unifi, and Rujie routers
Strong problem-solving skills and a proactive attitude
Apply Now
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