Job Description

• Oversee and test IT infrastructure, mainly software.
• ⁠Provide technical support for internal team.
• Diagnose and troubleshoot technical problems, ensuring quick and effective resolution.
• Coordinate and perform software updates and installations, ensuring all systems are running as required.
• Maintain detailed documentation of internal user’s manual, IT processes, configurations and issue resolutions.
• Collaborate with other departments on training and usage of company’s own system.

Requirement:

• Experience Minimum 1 year in IT support field.
• Technical Proficiency: Strong knowledge of IT systems, hardware, software (such as POS, CRM, QMS, etc.) and network.
• Advanced English skills