Responsibility:

• Delivering excellent service to ensure high levels of customer satisfaction.
• Motivating the sales team to meet sales objectives by training and mentoring staff.
• Creating business strategies to attract new customers, expand store traffic and enhance profitability.
• Managing the sales team and appointing each person in a fair manner.
• Responding to customer complaints and concerns in a professional manner.
• Ensuring store compliance with health and safety regulations.
• Arranging promotional material and in-store displays.
• Preparing reports on buying trends and customer requirements.
• Tracking each customer visit and report.
• Monitoring inventory levels and ordering new items.
• Lead teams, provide supportive feedback.
• Ability to use IMS system.
• Ensure availability of merchandise (all products such as devices & accessories).
• Training on new products and new features of products including OS and accessories.
• Tally on daily cash balance and in store stock balance
• Monitoring customer's demand for products to fulfill the needs of the customers.
• Monitoring day to day operation process, sales process and inventory control and checking system and ground
• Ability to achieve targets and task completion in time.

Requirement:

• A minimum of 3-5 years experience working in a retail environment, ideally in a managerial role.
• Strong leadership and customer management abilities.
• Customer service-oriented with in-depth knowledge of basic business management processes.
• Knowledge of accounts, finance, stock and other related things in store.
• Proficient in Microsoft Office especially in Excel
• Excellent communication, interpersonal skills and the ability to learn new things fast.
• Multi tasking ability and organizational skills.
• Advance English and Burmese language skills
• Have to be active during working hours
• Analyze trends and recommend business improvements.